Make sure the information you entered is accurate and complete (billing and delivery address must be identical when choosing Klarna). You can check the address saved in your account. If you still have problems, contact Klarna's customer service by phone or email: Klarna customer service

Unfortunately, we can only offer Klarna for private individuals.

When refunding orders paid with Klarna, the Klarna payment will be automatically canceled within 3-10 bank days and it will not be necessary to pay for the order.