Currently, we do not offer the option to select a specific pick-up point location. Instead, our shipping provider will automatically assign a pick-up point that is as close as possible to the delivery address.

Once your package arrives at the assigned pick-up point, the address will be made available through the tracking link provided.

If you are unable to pick up the package from the assigned location, please contact us HERE so that we can assist you further.

At the moment, this is not possible. Once you place the order your design will be sent to print immediately However, you can always store designs in your Drafts and then place an order when needed.
​

Orders cannot be picked up by the customers straight from the print houses. All orders will be delivered using a shipping provider, either to a pickup point or directly to a specific address, depending to the shipping method you choose at checkout.

We cannot split an order between two addresses. If you like to send an order to two or more addresses, a separate order has to be placed for each.

Any purchased designs are saved in Your Orders section. Click on Add to Basket and the order will be re-added to your basket. You can change the quantity and paper options also at this stage if you wish, at checkout you'll be able to select a new address.

We aim to ensure you receive your order as quickly as possible. However, production and delivery times vary based on the product and the shipping method you select. Please note that we cannot expedite orders, and your order will arrive within the dates mentioned at checkout.

Key Points to Consider:

We appreciate your understanding and patience. If you have any questions or need further assistance, our customer support team is here to help.

It is very important that you enter a fully correct delivery address including the postal code in order to ensure timely delivery of your order.
​

Understanding Your Order Delivery

The delivery time for your order depends on the chosen shipping method and the efficiency of local postal services. Once your order has been placed, we cannot expedite delivery or change the shipping method.

Example of Estimated Delivery Dates at Checkout:

Legacy website:

Legacy website: United Kingdom, Canada, Sweden, Danmark, France, Ireland, Nederland, Germany, Norway, Belgique, Switzerland, Singapore, Brazil, Italia, Spain

New website:

New website: Australia, USA, New Zealand

To Check Your Order Status:

For any further assistance, please feel free to contact our support team.

You can also view the estimates on the product page or on the checkout page after you have placed your products in the shopping basket.

Shipping rates generally depend on the size of your order and the delivery speed of the method you choose.

Also, you can get free delivery with Optimalprint Plus! Click HERE to find out how.

Optimalprint delivers to the following countries:

All our products are printed as close as possible to your shipping address. Some of the products might be printed using a print partner outside the country so we can make sure we provide the best quality for you.

Shipping Information for Your Orders

We are committed to providing you with a seamless and transparent shipping experience. Here's everything you need to know about our shipping methods and how to stay updated on your order's progress.

We offer tracked shipping methods so you can monitor the delivery process in real-time. Once your order is dispatched, you will automatically receive an email with tracking information.

Stay even more connected with your order by opting for text notifications. During checkout, simply check the box to receive updates on your phone.

Note: This option is only available on the Legacy websites.

Legacy website: United Kingdom, Canada, Sweden, Danmark, France, Ireland, Nederland, Germany, Norway, Belgique, Switzerland, Singapore, Brazil, Italia, Spain

New website: Australia, USA, New Zealand

At checkout, you can select your preferred shipping method based on the products you are ordering and their weights. Available shipping methods for your specific location and products will be displayed during checkout.

For most locations, we offer the following shipping methods:

Shipping fees are calculated automatically during checkout. They depend on the number of products, their total weight, and the destination.

Delivery Information

We strive to provide accurate delivery estimates based on the latest information from our shipping partners. While over 95% of our orders are delivered within the estimated time frame, external factors can occasionally cause delays.

Note: Orders that are already in transit cannot be expedited.

If you still need assistance after following these steps, please reach out to our support team. We're here to help ensure you receive your order as quickly as possible. Thank you for your patience and understanding.

Legacy website: United Kingdom, Canada, Sweden, Danmark, France, Ireland, Nederland, Germany, Norway, Belgique, Switzerland, Singapore, Brazil, Italia, Spain

New website: Australia, USA, New Zealand

The products are always printed as close to you as possible, depending on the products' availability.

Most of our products will be printed locally in your country but for some of them, it's necessary we print them with printing partners in other countries to make sure the quality for them is perfect and that you will receive the product just as you expected.

We are not able to combine multiple orders into one shipment as we print and ship 7 days a week. You may order as many designs as you wish in one order (just add them all to your basket before placing the order) and the shipping will be grouped together where possible.

Please note that some orders of a different category of products will be split into multiple parcels, meaning that the items will be printed in different print houses. By doing this, we ensure that you get the best quality products. You will receive two order confirmation emails and two tracking codes to easily follow the delivery status of your packages.