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Foam Prints FAQ
Updated over 2 weeks ago

Design Editor for Foam Prints

Welcome to our Foam Print Design Editor! Here, you'll find everything you need to create your perfect foam print. Let's walk through the features and options available on our legacy and new websites.


Legacy Website:

Available in: United Kingdom, Canada, Sweden, Denmark, France, Ireland, Netherlands, Germany, Norway, Belgium, Switzerland, Singapore, Brazil, Italy, Spain

To your left, you'll see the main tool categories: 'Gallery,' 'Layouts,' and 'Formats'.

Tool Categories:

  1. Gallery:

    • Upload files from your device, Google Photos, Facebook, Instagram, or Dropbox.

    • Ensure images are high resolution (DPI over 300).

  2. Layouts:

    • Explore various design layouts, including collages.

  3. Formats:

    • Choose board color (white or black).

    • Select foam print orientation (Landscape/Horizontal, Portrait/Vertical, or Square).

    • Pick the foam print size from multiple options.

Design Area:

  • Central focal point where you can arrange your foam print design.

  • Click to select and move images.

  • Zoom in for precision adjustments.

Image Editing Tools:

  • Undo and Redo actions.

  • Zoom mode.

  • Rotation options.

  • Horizontal and vertical flipping.

  • Crop tool.

Top Menu Options:

  • Summary: Review chosen product specifications.

  • Save to Drafts: Save your design progress.

  • Add to Basket: Proceed to purchase.

  • Preview: View a final preview before ordering.

Bottom-Right Corner:

  • Additional zoom option.

design_editor_forex.gif

New Website:

Under the Product categories, the customer will need to click the "Foam print" button and this leads to the personalization page :

After clicking the "Personalized design, the customer will see the editing tools available.

On the left side, you'll see the main tool categories: 'Product,' 'Photos,' 'Text,' and 'Layouts'.

Tool Categories:

  1. Product:

    • Choose foam print orientation (Landscape/Horizontal, Portrait/Vertical, or Square).

    • Select from multiple foam print sizes.

  2. Photos:

    • Upload files from your device, Google Photos, Facebook, Instagram, or Dropbox.

    • Ensure images are high resolution (DPI over 300).

  3. Layouts:

    • Browse through various design layouts, including collages.

  4. Text:

    • Add custom text to your design (if applicable).

Design Area:

  • Central focal point for your foam print design.

  • Click to select and move images.

  • Zoom in for precise adjustments.

Image Editing Tools:

  • Undo and Redo actions.

  • Zoom mode.

  • Rotation options.

  • Horizontal and vertical flipping.

  • Crop tool.

Note: On the New website, the option to select the color of the board for your Foam Print is no longer available. The board will be either black or white, depending on product availability.


Important Tips:

  1. Review Your Design:

    • Always preview your design before placing an order to ensure it's perfect.

  2. Error Messages:

    • Follow instructions in any error messages, typically related to image issues.

  3. Image Requirements:

    • Maximum image size is 30 MB.

    • Supported formats are JPEG and PNG.


Foam Prints hanging kit

There are 2 types of hanging kit that can be sent with the foam print:

  1. Metal hook: attach a metal hanger with double-sided tape on the backside of the PVC Foam board. A foam block is fixed to the bottom of the print, so it hangs straight down on the wall.

  2. Plastic hook: attach a plastic hanger with double-sided tape on the backside of the PVC Foam board. A foam block is fixed to the bottom of the print, so it hangs straight down on the wall.

  • The tape on the back of the print can be removed by the customer, but it can leave marks

  • As the foam is lightweight, the 3M tape on the back will support them on the wall without any issues

  • We are not able to request the Print House to place the mounting kit in another place/position on the back of the print, as the process is automatic


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