Skip to main content
All CollectionsProductsAcrylic & Aluminium Prints
Acrylic & Aluminum Prints FAQs
Acrylic & Aluminum Prints FAQs
Updated over a month ago

Can I order acrylic prints without corner holes and screws?

All our acrylic prints will have pre-made holes in each corner that will allow you to hang them on a wall. We are not able to produce the prints without the corner holes and screws at the moment.

Can I have transparent background on my acrylic print?

Acrylic prints are printed with white background by default - at the moment, it is not possible to print with transparent background, even if the file you upload has transparency.
​

Acrylic & Aluminum print - Shipping protection

To make sure the print will reach you in perfect condition and without any damage during transportation, we add a layer of protective film over the print.

To have the best quality for the photo, after the print is mounted on the wall, please remove the protective film to reveal the true quality of the print.
​

Printing process for Acrylic and Aluminum prints

The images are printed directly on the acrylic and aluminum. Our 7 color UV direct print produces high color brilliance and an astonishing depth effect.

Wall brackets are included to create a space effect resulting in a shadow gap.

What is the difference between the standard aluminum prints and brushed aluminum prints?

Standard Aluminum Prints

  • Finish: Standard aluminum prints have a smooth, flat surface that gives a sleek and modern look.

  • Appearance: The images are printed directly onto the aluminum, resulting in vibrant colors and sharp details. The finish tends to enhance the brightness and clarity of the image.

  • Durability: Standard aluminum prints are resistant to moisture and UV rays, making them suitable for both indoor and outdoor displays.

  • Use: Ideal for photographic images or artwork where clarity and color accuracy are paramount.

Brushed Aluminum Prints

  • Finish: Brushed aluminum prints feature a textured surface that has been brushed or polished, creating a series of fine lines. This texture gives the print a unique, metallic sheen.

  • Appearance: The brushed finish allows the natural aluminum to show through the image, which can create an interesting interplay between the artwork and the metal. This effect can add depth and a contemporary feel to the piece.

  • Durability: Like standard aluminum prints, brushed aluminum prints are also resistant to moisture and UV rays.

  • Use: Best suited for designs where the metallic look enhances the overall aesthetic, such as abstract art or images with strong contrasts.

To make sure the print will reach you in perfect condition and without any damage during transportation, we add a layer of protective film over the print.

To have the best quality for the photo, after the print is mounted on the wall, please remove the protective film to reveal the true quality of the print.

I did not receive any Instruction on how to hang my print.

You can visit our help center through this link for description and mounting: https://support.optimalprint.com/en/articles/8968250-acrylic-aluminium-prints-description-and-mounting

Can I choose the type of hanger I want for my print?

It is impossible to choose or select the type of hanging kit you want for your print. The hanging kit you will receive will depend on what is available in the production and what type of product you will order.

What are the design editor for aluminum and acrylic prints?

After you have chosen the desired print type on the product page, you will be automatically redirected to the design editor.

Legacy Website

The design editor for these prints is easy and straightforward. It contains the following features:

  • On the left side you have the main categories of tools: “Gallery”, “Layouts” and “Formats”

    • Clicking on “Gallery” will allow you to upload a file (you can upload them either straight from your device or from Google photos, Facebook, Instagram or Dropbox. Please make sure the images are high resolution and with a DPI over 300)

    • Clicking on “Layouts” reveals all the available layouts of the design, including collages

    • Clicking on “Formats” will allow you to

      • Choose the type, standard or brushed (for aluminum print only)

      • Choose the orientation of the print between Landscape/Horizontal, Portrait/Vertical or square

      • Choose the format, which includes multiple sizes for the print
        ​

  • In the centre there is the print design itself

    • Clicking on it allows you to choose a file from the ones which you uploaded

    • You can also move the images around to make sure you avoid important parts being cut off in the design. There is a zoom features as well.

    • If you click on the added image, some buttons will appear right above the design:

      • Undo action

      • Redo action

      • Zoom mode, which allows you to zoom the image on the design

      • Rotate, which allows you to rotate the image

      • Buttons to flip the image horizontally or vertically

      • And the crop tool to crop the image as you would like within the design

    • At the top, you have a summary of the product specifications you have chosen
      ​

  • At the top-right you have the "Save to drafts", "Add to basket" and "Preview"
    ​

  • At the bottom-right you have the zoom option once again
    ​

design_editor_for_aluminium_prints.gif

New Website

The design editor for these prints contains the following features:

Tool Categories:

On the left side of the editing tool, you will be able to see the following options:

  • Product: This will allow you to choose or update the size and the orientation of your design.

  • Photos: Where you can upload your photos. (You can upload them either straight from your device or from Google photos, Facebook, Instagram or Dropbox. Please make sure the images are high resolution and with a DPI over 300)

  • Text: This is the new feature we have added where you can add any text you want to your design.

  • Layouts: This will allow you to choose what type of layout you want for your design including collage options.

Design Area:

In the center of the editor after you upload your photo, when you click the photo itself, a toolbar on top of the photo will appear that will include the following:

Undo: Revert the last action.

Redo: Redo the last undone action.

Fill and fit: Allows your photo to fit in the entire page

Zoom: Zoom in on the image for detailed editing.

Rotate: Rotate the image to the desired angle.

Flip: Flip the image horizontally or vertically.

Pattern and Crop: Customize the image within the design.

Position and properties: Adjust the placement of the design to where it should be placed.

Navigation and Options:

  • Top Menu:

    • Summary: Review the product specifications you’ve chosen.

    • Save to Drafts: Save your design progress.

    • Continue to cart: Add your design to the cart for purchase.

    • Preview: View a final preview before ordering.

  • Bottom-Right Corner:

    • Additional zoom control.

In addition, in order for your design to be saved after you have made the necessary edits, click on exit and a pop-up message will show up where you have the option to click on "exit and save changes"

You can check your drafts by clicking the note icon which can be found on the upper right corner of your screen.

​Important:

  • Always check the preview before proceeding to place the order to ensure everything was saved

  • If you get an error message, do not ignore it and follow the instructions (usually it prompts about an issue with the image)

  • Maximum image size is 30 MB, and we support JPEG and PNG

What are the description and mounting for both Acrylic & Aluminium Prints?

Acrylic Prints

Acrylic prints shine beautifully, displaying the full depth and sharp detail of your photos.
We handcraft each print with care using the highest quality materials. Printing behind thick 4mm acrylic glass sheets protects your photos from dust, scratches and UV - they will last for years!

Wall mounting:

  • The hanging kit is included in your purchase, at no cost.

  • There will be a hole for a screw in each corner, regardless of the size of the product and there is no option to send the print without the holes and screws.

  • Diameter of the head of the screw: 1,5 cm

  • The hole has a diameter of 0,8 cm. The center of the hole is positioned 1,4 cm of each edge.

post_0288_AcryllicLaunch-3products-1600.jpg
0288_AcryllicLaunch-Hanging-1600.jpg

Aluminium Prints

Aluminium prints provide a stunning finish by adding texture and depth to your favorite photos. The rich colors and sharp detail is bound to stand out on your walls.

We handcraft each print with care using the highest quality materials. Printing on premium 3mm aluminium di-bond material ensures high durability and scratch resistance for years.

Wall mounting:

The hanging kit is included in your purchase, at no cost.

There are 3 types of hanging kits

1. Magnet

  • For aluminium prints, there will be only 2 magnets for smaller products, 3 for medium sizes, and 4 for bigger ones

  • But this doesn't affect the image at all, because those magnets are attached to the back

0288_MetallicLaunch-Hanging-1600.jpg
post_0288_MetallicLaunch-3products-1600.jpg
pasted_image_0.png

2. Hanging kit

  • Attach a metal hanger with double-sided tape on the back side of the metallic print. A foam block is fixed to the bottom of the print so it hangs straight down on the wall.

pasted_image_0.png
mceclip0.png
2e21.PNG
12112121.PNG

3. French Cleat

  • A “Rail” is glued to the back of the print and a second rail is attached to the wall. The system simply interlocks to hang the image. A foam block is fixed to the bottom of print so it hangs straight down on the wall

pasted_image_0__1_.png


​Note: It is impossible to choose or select the type of hanging kit you want for your print. The hanging kit you will receive will depend on what is available in the production and what type of product you will order.
​

Sizes and Formats:

0288_acrylicprints_landing_displaysizes_mobile.jpg

After you have chosen the desired aluminium print type in the product page, you will be automatically redirected to the design editor.

For legacy websites, the design editor for aluminium prints is easy and straightforward. It contains the following features:

  • On the left side you have the main categories of tools: “Gallery”, “Layouts” and “Formats”

    • Clicking on “Gallery” will allow you to upload a file (you can upload them either straight from your device or from Google photos, Facebook, Instagram or Dropbox. Please make sure the images are high resolution and with a DPI over 300)

    • Clicking on “Layouts” reveals all the available layouts of the design, including collages

    • Clicking on “Formats” will allow you to

      • Choose the type, standard or brushed

      • Choose the orientation of the aluminium print between Landscape/Horizontal, Portrait/Vertical or square

      • Choose the format, which includes multiple sizes for the aluminium print
        ​

  • In the centre there is the aluminium print design itself

    • Clicking on it allows you to choose a file from the ones which you uploaded

    • You can also move the images around to make sure you avoid important parts being cut off in the design. There is a zoom features as well.

    • If you click on the added image, some buttons will appear right above the design:

      • Undo action

      • Redo action

      • Zoom mode, which allows you to zoom the image on the design

      • Rotate, which allows you to rotate the image

      • Buttons to flip the image horizontally or vertically

      • And the crop tool to crop the image as you would like within the design

    • At the top, you have a summary of the product specifications you have chosen
      ​

  • At the top-right you have the "Save to drafts", "Add to basket" and "Preview"
    ​

  • At the bottom-right you have the zoom option once again
    ​

design_editor_for_aluminium_prints.gif

For the new website, the instructions and clear and the process is smoother. The process is almost the same where the option to add photos, change the layout and format can be on the right side of the page.

However, we have added a feature wherein you can add text to your print.

In addition, in order for your design to be saved after you have made the necessary edits, click on exit and a pop-up message will show up where you have the option to click on "exit and save changes"

You can check your drafts by clicking the note icon which can be found on the upper right corner of your screen.

​Important:

  • Always check the preview before proceeding to place the order to ensure everything was saved

  • If you get an error message, do not ignore it and follow the instructions (usually it prompts about an issue with the image)

  • Maximum image size is 30 MB, and we support JPEG and PN

Did this answer your question?