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Received a Damaged Product or Have a Quality Issue?
Received a Damaged Product or Have a Quality Issue?
Updated over a week ago

We ensure every product is packed with care to arrive in perfect condition. If you receive a broken or damaged product, follow these steps:

  1. Take a Photo: Capture a clear picture of the damaged product.

  2. Send it to Us:

    • Live Chat: Click the widget at the bottom left of your screen. If you need more help, click "Get more help" or "Connect to an agent."

  3. Resolution: Our team will promptly review your case and find the best solution for you.

If the shipper reports your package was damaged, contact us immediately. We're here to help!

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