Frequenty asked questions and answers
- How can I get in touch with a shipping provider to locate my parcel?
- What is the status of my delivery?
- What do I do if my parcel is missing?
- How long will it take before I receive my order?
- Can I cancel my order?
- Do I need an account to place an order?
- How can I get free delivery in the app?
- What is 'glossy coating'?