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Why is a specific color or size unavailable for purchase?
Why is a specific color or size unavailable for purchase?

Understanding why items are"Out of Stock" and what can be done.

Updated over a week ago

When you're browsing online for that perfect item, encountering an "Out of Stock" status can be disappointing. Let's explore what this means for you as a customer and how you can navigate this situation effectively.

What Does "Out of Stock" Mean?

"Out of Stock" indicates that the item you're interested in purchasing is currently unavailable. This can be due to high demand, supply chain issues, or the item being phased out. While it's a temporary situation in many cases, for some products, it might mean they're not coming back.

Why Do Items Run Out of Stock?

As a general rule, our items get out of stock due to:

1. High Demand: Popular items can sell out quickly, especially during sales or the holiday season.

2. Supply Chain Delays: Production or shipping delays can affect inventory levels.

3. Seasonal or Discontinued Products: Items may not be restocked if they're seasonal or have been discontinued by the manufacturer.

We try to source all of our products from local partners, meaning that when working with specific colors or sizes that do not have a high demand, these partners take a longer time to have them available again in stock.

You can always reach out to our customer service team to make some requests for colors/sizes so we can communicate this to our partners and improve the overall shopping experience!

What Can You Do?

1. Check for Restock Dates: We are working on implementing live tracking for stock estimates in the near future. As our network of partners range from over 100 around the world, making sure you receive the latest information is the next part of our journey.

2. Explore Similar Products: We often recommend similar items on the product page. These alternatives might meet your needs or even exceed your original expectations.

3. Pre-Order: This option is not currently available on our website, but is being planned as a integral part of increasing the flexibility for colors and sizes for all of our items with priority to our Plus customers.

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