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What guidelines should I keep in mind when I send my photos?

Updated over 2 weeks ago

For the best result, please follow the guidelines below:

  • Avoid sending photos downloaded from Facebook, as their quality may have been reduced. Try to use original photos whenever possible.

  • Send the original photo from your digital camera, taken in the highest resolution (pixels/dpi). Please note that image that are too large can come out pixelated due to compression especially for smaller formats like cards.

  • The minimum requirement for an image to print on cards clearly is 300 dpi.

  • Make sure that all objects are well-lit during the taking of your photo. Natural light is the best option but otherwise, make sure the image brightness is high.

  • Select the highest resolution and the largest file that your camera allows. The maximum limit of the uploaded images is 30 MB.

  • Watch for movement, especially with babies, as the movement captured by the camera will appear as a blur that is not always detectable in resolution.

Remember that we offer a 100% quality guarantee, whenever applicable.

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