You can easily upload your own design using the ‘Upload Your Design’ templates available in each category. Here’s how:
Steps to Upload Your Design
Select 'Upload Your Design':
Navigate to the category of your choice and click on the ‘Upload Your Design’ template.
Add Your Image:
Click the ‘Add Image’ button to upload your design.
To upload photos for cards on the old/legacy website, after clicking on personalized design, click on the photo icon found on the right side and it will open a box that will allow you to upload your photos and insert it within the box.
To upload photos for cards on the New Website, after clicking on personalized design, click on "photos" at the upper left corner to add or upload your photos.
Supported File Formats For Legacy website
JPEG
PNG (Use this format for transparent backgrounds)
PDF Works only for Cards (Ensure there are no hidden layers, as they may get printed)
Supported File Formats For New website
JPEG
PNG (Use this format for transparent backgrounds)
PDF (Ensure there are no hidden layers, as they may get printed)
PDF file format can only be use in the New website (AU, US, and New Zeland) and will not work in the Old website
File Size: The file size must not exceed 30 MB.
Note: The actual size of the cards is provided when you pick a size and format (located below the ‘Upload Your Design’ thumbnail).
Troubleshooting Image Upload Errors
If you encounter an error such as "Image upload fails," please check the following:
Ensure your image file size is 30 MB or below.
File Formats should be JPEG, PNG, PDF
Tips for Best Results
Transparent Backgrounds: For images with transparent backgrounds, use the PNG format without a background.
Color Profile: It is preferable to use files with the color profile CMYK instead of RGB. This usually ensures more accurate color reproduction.
New websites: USA, AU, UK, Ireland, Italy. Spain and Newzealand
Legacy Website: All websites except those mentioned above