The credit assigned to your Optimalprint account is applied directly to your basket.
There are 2 types of credit:
- Product credit only
- Product plus shipping credit
The credit is for a specific value and can be used to purchase any product, any time.
Please note that the credit cannot be used together with other discount codes.
What do I do if I don't see the credit in my account?
- Ensure you have added a product to your basket
- Remove other discount codes that can be automatically applied to your basket in order to see the credit
What if I removed the credit, or clicked on the "X"?
- Once the credit is removed by clicking on the "x" from the basket, cannot be recovered
Can I use a discount code and then leave the credit for future purchases?
- Yes, you can use discount codes and use the credit for future purchases. Please ensure not to click on the "x" and remove it from your account as it cannot be recovered.