We offer 100% customer satisfaction guarantee.
If you are not happy with your product for any reason (except for situations outside our control such as incorrect text, misspelling, wrong address, etc.), please contact us within 14 days of delivery and we will offer you a free reprint or a refund, depending on the situation. We may ask you to return the originals.
Please note: we use postal and specialist delivery companies which are responsible for getting your product to you on time. If they experience problems, we work closely with them to help communicate any delays.
For pixelated images where the warning was received and your placed order has the mention "Our quality and refund guarantee will not apply to this order", we will not be able to provide a solution since the warning was skipped or ignored.