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  1. Optimalprint
  2. Order Info
  3. Order Issues

Order Issues

  • My image is too dark
  • My payment attempt has not gone through
  • My product is damaged or broken, what do I do?
  • What do I do if my order is not syncing on the app?
  • What if I experience technical problems using Optimalprint?
  • What if I get an error entering my post code?
  • What if my order has arrived incomplete or missing parts?
  • Why does my print have a different color than the image I uploaded?
  • Why is my photo is blurry or pixelated?
  • Why is the color different from my previous order?
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