Delivery of an order is dependent on the chosen shipping method and the local postal services. We can’t speed up delivery or change the shipping method after the order has been placed.

Before you place your order, you can check the standard estimated delivery times here. However, the most accurate estimated delivery time for an order is shown at checkout and depends on multiple factors such as type of product, quantity, etc.

Also, the estimated delivery dates are indicative and do not constitute a guarantee, as some orders may arrive a day or two after the maximum estimated delivery date.

Here is an example of the estimated delivery dates at checkout:

You will also receive a shipping confirmation with an estimated arrival date once your order has been shipped. This information is also available in your Account, under “Your orders” section:

• Go to your Account and then to “Your orders”

• There you will see the delivery type you chose at checkout and the estimated delivery dates

If the above has not solved your issue, you can always contact us through our support channels (through email or a live chat agent) after our chatbot has tried to resolve it. You can access our chatbot HERE, and our support is 24h/7d.