How can we help you?

Popular topics: How can I contact the shipping provider? How can I check the status of my delivery? What if my order is marked as "delivered" but I have not received it? When can I expect my order to arrive? Can I cancel my order? Do I need an account to place an order? How can I get free delivery in the app?

How can I check the status of my delivery?
How can I contact the shipping provider?
What if my order is marked as "delivered" but I have not received it?
When can I expect my order to arrive?
Are Optimalprint products eco-friendly?
Can I collect my order at a pick up point or store?
Can you deliver an order to two separate addresses?
Can you speed up the production or delivery of an order?
Find the latest delivery status of your order on tracking link received by email or SMS 🚚
How can I change my default delivery address?

My order has been returned to Optimalprint, can you resend it?

We cannot resend undelivered orders if the post returns them to us. All undelivered orders are automatically recycled. Please contact us if you accidentally entered the wrong address and the order hasn't been shipped, or there was some other problem with the delivery.

How can we help you?

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