We cannot resend undelivered orders if the post returns them to us. All undelivered orders are automatically recycled. Please contact us if you accidentally entered the wrong address and the order hasn't been shipped, or there was some other problem with the delivery.
Articles in this section
- Are Optimalprint products eco-friendly?
- Can I change the address of an order I have placed?
- Can I choose the location of the pick-up point?
- Can I pick up my order directly from the print house?
- Can you deliver an order to two separate addresses?
- Can you speed up the production or delivery of an order?
- COVID-19 - Frequently asked questions
- Do I need to indicate a correct postal code?
- How can I add or change a default delivery address?
- How can I contact the shipping provider?