Blurry photo: Your printed photo may appear blurry if the original photo was blurry. Blurriness is not always easy to see - but you can by zooming in. If the image becomes exceedingly fuzzy then it is likely a blurry photo. Unfortunately, with blurry photos, it is little you or we can do to fix the image. The best option is to replace the photo with another photo.
Pixelated photo: To ensure the best result we recommend that your photos have 300 DPI for the size of the print. Photos with a range of 150-300 DPI will most often print with good quality, while photos with less than 150 DPI will be bad quality prints. Always ensure that you select the highest resolution versions of a photo you have. Apps like Whatsapp, Facebook Messenger, iMessage, Instagram, and Facebook may compress your photos so the photo might like good on your screen but it could print poorly. If you are using a photo sent by a friend or family member, ask he/she to send you the file via email, Google Photos or Dropbox as those services don't compress the files.
Photo Tips: Make sure that all the subjects are well-lit in your photo. Natural light is the best option but otherwise, secure that the brightness of the image is high. Watch for movement in the photo, since motion captured in a photo will appear as a blur which is not always detectable in resolution.