We offer 100% customer satisfaction guarantee.
If you are not happy with your product for any reason (except for situations outside our control such as incorrect text, misspelling, wrong address, etc.), please contact us within 14 days of delivery and we will offer you a reprint or a refund, depending on the situation. We may ask you to return the originals.
We use postal and specialist delivery companies which are responsible for getting your product to you on time. If they experience problems, we work closely with them to help communicate any delays to you.