To remove a photo when you are editing a card on the website, click on the photo and then press on the X icon.
If you like to delete a photo when you are editing a card on the app, please tap on a photo, drag it down until you'll see a red minus sign and then drop it.
In both cases there is no option to remove the whole image frame - if you don't insert a photo at all in the photo frame, please rest assured, we will not print the sample image, but the background you see (e.g. a white background). It will be visible in the shopping basket preview that the photo box will remain blank.
Images are permanently deleted once you click on delete and we cannot recover the deleted images.