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What do I do if my parcel is missing?
What do I do if my parcel is missing?
Updated over a week ago

How to Check the Status of Your Package

If you have recently placed an order with us, you may be wondering when your package will arrive. To check the status of your package, follow these simple steps:

1. Check the Tracking Link

The first step is to check the tracking link provided to you in your order confirmation email. This link will provide you with the most up-to-date information on the status of your package.

2. If the Status is Delivered

If the tracking link shows that your package has been delivered, but you have not received it, there are a few things you can do:

  • Check around your home and with the neighbors or family members and find out if they received the order on your behalf.

  • If the status is delivered, check around your home and with the neighbors or family members and find out if they received the order on your behalf.

3. If the Status is Still In Transit

If the tracking link shows that your package is still in transit, there are a few things to keep in mind:

  • Check when is the latest update. The shipping provider is probably encountering shipping delays if there has been no update within the past 48 hours.

  • If there is no update on the tracking link for more than 7 days this is more likely that the package is lost in transit please get in touch with our support so that we can assist you further.

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