Image Resolution Requirements

When uploading an image to our system, it is important to ensure that the resolution of your image is high enough to prevent it from looking "pixelated". Our system will automatically warn you if the resolution is too low, indicated by a red icon. If you see a yellow icon, it means that the photo you have uploaded is of medium quality.

We require a minimum resolution of 300 dpi for high quality print. However, the required resolution may vary depending on the size of the image frame. For larger image frames, a minimum of 1500x1500 pixels or 1 MB in size is recommended. This means that while some images may be suitable for smaller frames, they may not be suitable for full-page photos.

It is possible that the preview of your image may appear pixelated, even if the original photo is of good quality. This can happen when an image is zoomed or when an external image enhancing tool is used. To avoid this, we recommend using a different image or ensuring that the picture still looks good when zoomed in 3x. It is important to use sharp and bright photos, as they will be printed on greeting card stock rather than traditional photo paper.

While we understand that sometimes our customers may only have one photo available and the quality may not be ideal, we do offer the option to print a low-quality image. However, please keep in mind that this will reflect in the final printing quality and there may not be much we can do to improve it. If you would like to enhance your image, there are various tools available online that you may try using.