All Collections
About Optimalprint
My Account
Communications
Did not receive my password reset email.
Did not receive my password reset email.
Updated yesterday
  1. Waiting Period: After you've requested the forgotten password email, it's important to allow some time for it to arrive. Typically, it should take between 5 to 10 minutes for the email to be sent to your inbox.

  2. Check Spam Folder: Sometimes, automated emails like password reset instructions can be mistakenly filtered into your spam or junk folder by your email provider. So, if you haven't received the email in your inbox within the expected timeframe, the first step is to check your spam folder thoroughly.

  3. Still Can't Find It?: If you've checked your spam folder and still haven't received the password reset email, don't worry. It's possible that there might be some other issue preventing its delivery. In such cases, it's best to reach out to us directly for assistance. Our support team will be more than happy to assist you further and ensure that you regain access to your account.

Did this answer your question?