Waiting Period:
After requesting the forgotten password email, allow some time for it to arrive. Typically, it should be delivered to your inbox within 5 to 10 minutes.

Check Spam Folder:
Automated emails, such as password reset instructions, may occasionally be filtered into your spam or junk folder by your email provider. If the email doesn’t appear in your inbox within the expected timeframe, thoroughly check your spam or junk folder.

Still Can't Find It?
If you’ve checked your spam folder and still haven’t received the password reset email, don’t worry. There might be another issue affecting its delivery. In this case, please contact our live agent directly for assistance. Our support team will gladly help you regain access to your account.