Waiting Period:
After requesting the forgotten password email, allow some time for it to arrive. Typically, it should be delivered to your inbox within 5 to 10 minutes.Check Spam Folder:
Automated emails, such as password reset instructions, may occasionally be filtered into your spam or junk folder by your email provider. If the email doesn’t appear in your inbox within the expected timeframe, thoroughly check your spam or junk folder.Still Can't Find It?
If you’ve checked your spam folder and still haven’t received the password reset email, don’t worry, there might be another issue affecting its delivery. In this case, please connect with us via live chat for assistance. Our support team will gladly help you regain access to your account.
Note: If your Optimalprint account was unsubscribed from our marketing emails, the password reset link may also be blocked, which is why you're unable to receive it. Please connect with one of our live agents via chat, and they'll be happy to assist you in resetting your password and regaining access to your account.