Waiting Period:
After requesting the forgotten password email, allow some time for it to arrive. Typically, it should be delivered to your inbox within 5 to 10 minutes.Check Spam Folder:
Automated emails, such as password reset instructions, may occasionally be filtered into your spam or junk folder by your email provider. If the email doesn’t appear in your inbox within the expected timeframe, thoroughly check your spam or junk folder.Still Can't Find It?
If you’ve checked your spam folder and still haven’t received the password reset email, don’t worry, there might be another issue affecting its delivery. In this case, please connect with us via live chat for assistance. Our support team will gladly help you regain access to your account.
Verify the Correct Email Address: Double-check that the email address you entered is the one associated with your Optimalprint account. Mistyping or using an incorrect email can interfere with the reset process.
Update or Verify the Email Information: If the email linked to your account is outdated, inaccessible, or incorrect, consider updating it to ensure you can receive the password reset email.
To reset your password for an Optimalprint account, follow these steps:
Visit the Optimalprint login page and click on the 'Forgot Password' link.
Enter the email address associated with your account.
Within a few minutes, check your inbox for the password reset email and proceed with resetting your password.
Note: If your Optimalprint account was unsubscribed from our marketing emails, the password reset link may also be blocked, which is why you're unable to receive it. Please connect with one of our live agents via chat, and they'll be happy to assist you in resetting your password and regaining access to your account.
Security Tips During Password Recovery
Avoid sharing your reset code or link with anyone to protect your account.
When setting a new password, choose a strong and unique one that isn’t used on other platforms to enhance security.