Need Help? Here are two easy ways to find what you need.
Read Articles in our Help Center
Browse our comprehensive Help Center for instant answers to common questions.
Contact Us via Chat
If you need further assistance, we'd be happy to assist you via chat. To do this, follow these easy steps:
Click the widget located at the bottom-right of the screen.
Select Messages to start a live chat with our team.
Our Availability
Our team is available via live chat 24 hours a day from Monday to Friday and from 10 AM to 6:30 PM (UTC+2) on weekends.
How It Works:
Our bot will assist you first by offering helpful solutions. If you need more personalized support, type "Connect to Agent", and one of our team members will assist you.
Our system works asynchronously, keeping your chat open until your issue is resolved.
You’ll also receive email notifications, allowing you to continue the conversation even after leaving the chat.
How to Close the Chat Window
On a Laptop or Desktop:
To close the chat window, simply click the chat widget again, and the window will close.On a Mobile Phone:
Tap the "X" icon in the upper-right corner of the chat window to close it.
Can I contact you by phone?
We currently don’t have phone support or a phone number you can call. However, you can easily connect with one of our live agents through the chat.