At Optimalprint, our goal is to provide you with the best possible shopping and customization experience. When we introduced our new website, we listened closely to customer feedback. While some loved the fresh look, many found the new layout and tools challenging to navigate.
We understand that adapting to changes can be frustrating, so we made the decision to revert to our previous website—bringing back the familiar tools and experience you know and love!
Frequently Asked Questions (FAQs)
What does this mean if I already started using the new website?
If you were an Optimalprint customer before the new website launch, great news! Your account, order history, and favorite tools are right where you left them. Nothing has changed, so you can continue ordering as usual.
If you only ever used the new website, you'll need to create a new account on our current website.
Where can I find the orders I placed on the new website?
Unfortunately, orders placed on the new website won’t be transferred. However, you can still access those orders for reordering by following the links below—available until further notice.
What if I have purchased Optimalprint Rewards through the new website?
We appreciate your loyalty and want to ensure you continue enjoying the perks of your Optimalprint Rewards membership. We are working on setting this up and you will be receiving an email from us in March with details on how to redeem your points.
More updates will be released soon, so keep an eye out👁️👁️.
Meanwhile, if you have further questions, feel free to contact our support team. We’re here to help!